Not all refrigerators are created equal; no one knows that better than the folks who fix them. Repair technicians see the good, the bad, and the ice makers that never stood a chance. Some brands earn their respect for reliability and easy repairs. Others? Well, let’s say they keep techs employed.
Based on insights from independent surveys, appliance service reports, and tech interviews, repair professionals know nine refrigerator brands intimately, whether they recommend them, repair them often, or both.
1. Whirlpool – The Quietly Reliable Classic
Whirlpool continues to lead in technician approval. It’s frequently cited as one of the market’s most reliable, repair-friendly brands. The parts are easy to get, the designs are straightforward, and repairs are simple and cost-effective. This is the brand many techs say they’d buy for their homes, not just because they want fewer callbacks.
2. LG – Smart Features with Improving Performance
LG refrigerators are innovative, from InstaView windows to Wi-Fi integration—but they’re among the most polarizing brands in tech circles. While some newer models have improved, multiple independent surveys still rank LG as one of the least reliable brands, primarily due to compressor issues. That said, techs agree: LG is improving. Just approach with caution and consider a strong warranty.
3. GE – Consistent Performer with Solid Design
General Electric earns high reliability and long-term performance marks, especially in its Profile and Café lines. GE refrigerators have fewer major issues and are relatively easy to service when something goes wrong. It’s not the flashiest brand, but technicians consistently describe it as “trustworthy”—a rare compliment in this field.
4. Samsung – Sleek, Smart, and Standing Strong
Samsung fridges have undeniable curb appeal and cool features like the Family Hub screen and FlexZone drawer. But when it comes to repairs, many techs still express hesitation. According to Puls and Yale Appliance surveys, Samsung frequently appears near the bottom in reliability rankings, with common complaints around ice makers and control boards. If you love the style and features, ensure you’ve got local techs familiar with the brand—and a plan if issues arise.
5. Bosch – Built with Precision
Bosch may not sell as many fridges in the U.S. as some other brands, but its 800 Series and Benchmark models are favorites among techs who work on them. They’re well-built, energy-efficient, and tend to have fewer issues. When problems do arise, Bosch units are typically easy to diagnose. Just be prepared to pay more up front—both for the unit and parts, if needed.
6. Maytag – A Tough, No-Frills Contender
Often viewed as Whirlpool’s close cousin (owned by the same company), Maytag carries over much of the same technician praise. Its fridges are built with serviceability in mind, which makes life easier for repair pros, and ultimately, for you. Techs say Maytag rarely surprises them, and that’s a good thing in the appliance world.
7. Frigidaire – The Budget Brand That Holds Up
Frigidaire gets mixed reviews from repair professionals. It’s affordable and straightforward to fix, which makes it a decent option for rentals or starter homes. However, its reliability record is spottier. Some techs cite inconsistent cooling and shorter product lifespan. Still, if budget and basic function are your priorities, Frigidaire is one of the easiest brands to service when needed.
8. KitchenAid – Stylish but Surprisingly Sturdy
KitchenAid, another Whirlpool-owned brand, offers a good mix of upscale design and mechanical familiarity. Repair techs appreciate that these units often use standard Whirlpool parts, making them easier to fix despite their luxury price tag. They’re a solid option for a higher-end look without jumping to boutique brands.
9. Sub-Zero – Built to Last (and Then Some)
Sub-Zero earns near-universal respect among repair professionals for its longevity, insulation, and engineering. Many units last 20+ years. But that quality comes with a cost, not just to buy, but also to repair. Parts are expensive, and not every technician is certified to service them. Still, for those who can afford it, Sub-Zero is in a class of its own.
The Bottom Line
There’s no single “perfect” refrigerator brand, but a few stand out for consistently winning over the people who service them. Whirlpool, GE, Bosch, Maytag, and KitchenAid top the most technician-recommended lists. Sub-Zero earns praise for quality, even if it comes at a premium. Brands like LG, Samsung, and Frigidaire are more divisive, known for innovation or affordability, but not always for reliability.
If you want fewer repair bills and longer appliance life, talk to a local tech before you buy. They know what works, what breaks, and what they’re tired of fixing.